Official Statement on the August 9 Security Incident

On August 9, Coinsbuy identified a security incident that resulted in unauthorized withdrawals from several platform wallets. The issue has since been contained, and our team acted immediately to secure the platform and protect our users.

All affected client funds have been fully covered by Coinsbuy from our own reserves, so our users have not experienced any financial losses. The platform is back to operating normally, with all services fully available. 

Our team is conducting a thorough investigation to establish exactly what happened. To ensure the integrity of this process, we are not sharing technical details at this stage. We will provide another update once the investigation has been completed and its findings have been verified.

We appreciate the trust our community places in us and remain fully committed to protecting our users and maintaining the reliability of our platform. 

To support the investigation, we are also launching an initiative to catch those responsible for this incident — a $100,000 reward for information that leads to their identification. An additional bonus will also be available for any assistance leading to the recovery of the stolen funds.

If you possess any relevant information, we encourage you to contact our team at compliance@coinsbuy.com.

The Coinsbuy Team